{"id":783,"date":"2023-09-28T12:07:51","date_gmt":"2023-09-28T12:07:51","guid":{"rendered":"https:\/\/sierra.keydesign.xyz\/mobile-app\/?page_id=783"},"modified":"2023-12-29T11:53:32","modified_gmt":"2023-12-29T03:53:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cejia.com\/fr\/faq\/","title":{"rendered":"FAQ Moxia"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"783\" class=\"elementor elementor-783\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8863aad e-flex e-con-boxed e-con e-parent\" data-id=\"8863aad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51690c3 e-con-full e-flex e-con e-child\" data-id=\"51690c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-855c52b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"855c52b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title\">Probl\u00e8me commun<\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Vous trouverez ici quelques questions fr\u00e9quemment pos\u00e9es sur Moshow qui pr\u00e9occupent le plus les utilisateurs, y compris les questions fr\u00e9quemment pos\u00e9es lors de l&#039;utilisation, les questions fr\u00e9quemment pos\u00e9es sur les mises \u00e0 niveau de l&#039;abonnement Moshow, ainsi que notre assistance et nos services. Si vous ne trouvez pas votre question ici, veuillez v\u00e9rifier<a href=\"https:\/\/www.cejia.com\/fr\/documents\/\">Document Mocshow<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77f0315 e-flex e-con-boxed e-con e-parent\" data-id=\"77f0315\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ab4762 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"3ab4762\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4cea060 e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"4cea060\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section3&quot;,&quot;ekit_sticky_on&quot;:&quot;desktop&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cc020f sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"0cc020f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list\" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section1\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Probl\u00e8mes d&#039;utilisation du produit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section2\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Probl\u00e8mes de mise \u00e0 niveau et de paiement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dcf51fe\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section3\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">service et assistance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29acb6d e-con-full e-flex e-con e-child\" data-id=\"29acb6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ab7def1 e-con-full sticky-section e-flex e-con e-child\" data-id=\"ab7def1\" data-element_type=\"container\" data-e-type=\"container\" id=\"section1\">\n\t\t<div class=\"elementor-element elementor-element-408e1d8 e-con-full e-flex e-con e-child\" data-id=\"408e1d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e366361 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"e366361\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Probl\u00e8mes d&#039;utilisation du produit<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Certains probl\u00e8mes courants rencontr\u00e9s lors du processus d&#039;utilisation de Mocshow sont principalement ax\u00e9s sur le d\u00e9pannage. Si vous avez besoin d&#039;une aide plus compl\u00e8te pour l&#039;utiliser, vous pouvez consulter la documentation et les didacticiels vid\u00e9o de Mocshow ou suivre certains didacticiels du logiciel Mocshow.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4b19ea e-con-full e-flex e-con e-child\" data-id=\"f4b19ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeebdf7 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"aeebdf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69dcf80dce55d\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-aeebdf7\">\n                        <a href=\"#collapse-bc2283069dcf80dce55d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069dcf80dce55d\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069dcf80dce55d\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Lors de l&#039;utilisation du produit, un \u00e9cran blanc appara\u00eet sur l&#039;image ou certaines commandes ne s&#039;affichent pas.<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069dcf80dce55d\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-aeebdf7\" data-parent=\"#accordion-69dcf80dce55d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si la situation ci-dessus se produit soudainement lors d&#039;une utilisation normale du produit, il se peut que la m\u00e9moire du t\u00e9l\u00e9phone mobile ou de l&#039;ordinateur de bureau soit trop grande. Il existe deux mani\u00e8res de r\u00e9soudre ce probl\u00e8me, qui n&#039;entra\u00eeneront en aucun cas la perte de votre conception. .<\/p><p><strong>premi\u00e8re m\u00e9thode<\/strong>\u00a0: Forcer \u00e0 quitter l&#039;application et \u00e0 d\u00e9velopper \u00e0 nouveau<\/p><p><strong>Deuxi\u00e8me m\u00e9thode<\/strong>: Vous pouvez prolonger le temps de g\u00e9n\u00e9ration d&#039;images de 1 seconde par d\u00e9faut \u00e0 2-3 secondes dans Param\u00e8tres &gt; Projet<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-aeebdf7\">\n                        <a href=\"#collapse-ecc498569dcf80dce55d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569dcf80dce55d\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569dcf80dce55d\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Je souhaite travailler sur le m\u00eame projet sur diff\u00e9rents appareils<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569dcf80dce55d\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-aeebdf7\" data-parent=\"#accordion-69dcf80dce55d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez concevoir des projets entre diff\u00e9rents appareils gr\u00e2ce \u00e0 la fonction d&#039;importation et d&#039;exportation, ce qui est particuli\u00e8rement utile pour les captures d&#039;\u00e9cran sur mobile ou sur tablette. Les captures d&#039;\u00e9cran directes peuvent \u00eatre g\u00e9n\u00e9r\u00e9es directement dans le projet.<\/p><p>Exporter\u00a0: s\u00e9lectionnez Exporter dans le menu du projet<\/p><p>Exporter\u00a0: sur la version de bureau, s\u00e9lectionnez le projet Mocshow import\u00e9 dans le fichier, et sur la version mobile, ajoutez le projet Mocshow import\u00e9 dans le menu d&#039;ajout dans le coin sup\u00e9rieur droit.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-aeebdf7\">\n                        <a href=\"#collapse-3dad4e069dcf80dce55d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069dcf80dce55d\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069dcf80dce55d\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Je souhaite obtenir une application de capture d&#039;\u00e9cran de sortie Android neutre pour tous les march\u00e9s<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069dcf80dce55d\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-aeebdf7\" data-parent=\"#accordion-69dcf80dce55d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Mocshow fournit 5 groupes de sortie par d\u00e9faut, y compris un groupe de sortie neutre. Quel que soit le projet de capture d&#039;\u00e9cran de conception de cadre de t\u00e9l\u00e9phone portable que vous utilisez, des mat\u00e9riaux de capture d&#039;\u00e9cran neutres seront g\u00e9n\u00e9r\u00e9s. Vous pouvez \u00e9galement basculer entre diff\u00e9rentes sorties neutres pendant la sortie.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-22645\" src=\"https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net-300x199.jpg\" alt=\"service et assistance\" width=\"300\" height=\"199\" srcset=\"https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net-300x199.jpg 300w, https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net-1024x679.jpg 1024w, https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net-768x509.jpg 768w, https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net-710x471.jpg 710w, https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/support-google-net.jpg 1134w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-aeebdf7\">\n                        <a href=\"#collapse-8417e7169dcf80dce55d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169dcf80dce55d\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169dcf80dce55d\">\n                            \n                            <span class=\"ekit-accordion-title\">4. O\u00f9 puis-je obtenir plus de FAQ sur les produits\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169dcf80dce55d\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-aeebdf7\" data-parent=\"#accordion-69dcf80dce55d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>En plus des questions fr\u00e9quemment pos\u00e9es sur l&#039;utilisation des produits Mocshow sur ce site Web, vous pouvez \u00e9galement obtenir davantage de collections de questions fr\u00e9quemment pos\u00e9es sur l&#039;utilisation des produits dans les modules d&#039;aide du logiciel et de l&#039;APP. Vous pouvez \u00e9galement obtenir un r\u00e9sum\u00e9 de certains probl\u00e8mes rencontr\u00e9s par les utilisateurs lors de l&#039;utilisation de Mocshow. via les forums li\u00e9s \u00e0 Mocshow.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fec4b94 e-con-full sticky-section e-flex e-con e-child\" data-id=\"fec4b94\" data-element_type=\"container\" data-e-type=\"container\" id=\"section2\">\n\t\t<div class=\"elementor-element elementor-element-6348746 e-con-full e-flex e-con e-child\" data-id=\"6348746\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc249ec elementor-widget elementor-widget-spacer\" data-id=\"fc249ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de521a8 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"de521a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Probl\u00e8mes de mise \u00e0 niveau et de paiement\u00a0:<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Comprendre les probl\u00e8mes li\u00e9s \u00e0 l&#039;enregistrement des utilisateurs de Mocshow et les probl\u00e8mes li\u00e9s \u00e0 la version d&#039;abonnement mise \u00e0 niveau et \u00e0 la version phare de Mocshow, aux utilisateurs d&#039;entreprise, aux factures, etc. Si vous souhaitez en savoir plus sur les versions de Mocshow, veuillez visiter Mocshow<a href=\"https:\/\/www.cejia.com\/fr\/prix\/\">afficher le prix<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc8027f e-con-full e-flex e-con e-child\" data-id=\"dc8027f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d748fda animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d748fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69dcf80dd1a7a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d748fda\">\n                        <a href=\"#collapse-bc2283069dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069dcf80dd1a7a\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Existe-t-il une version gratuite ? La version gratuite est-elle suffisante ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069dcf80dd1a7a\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <div class=\"elementskit-card active\"><div class=\"show collapse\"><div class=\"elementskit-card-body ekit-accordion--content\"><p>Si vous n&#039;utilisez ou ne conservez qu&#039;occasionnellement des captures d&#039;\u00e9cran d&#039;applications individuelles, la version gratuite est suffisamment puissante pour vous permettre de cr\u00e9er des aper\u00e7us d&#039;applications logicielles de haute qualit\u00e9.<\/p><\/div><\/div><\/div>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d748fda\">\n                        <a href=\"#collapse-8417e7169dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Puis-je modifier mon plan de paiement \u00e0 tout moment ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Bien s\u00fbr vous pouvez! En fonction de la taille de votre entreprise, vous pouvez toujours ajuster votre abonnement pour r\u00e9pondre \u00e0 la croissance de votre entreprise.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-d748fda\">\n                        <a href=\"#collapse-3dad4e069dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Acceptez-vous les remboursements apr\u00e8s la commande\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous avez achet\u00e9 sur le march\u00e9 des applications, veuillez vous r\u00e9f\u00e9rer aux politiques pertinentes du march\u00e9 des applications. Si vous avez pay\u00e9 via WeChat ou d&#039;autres m\u00e9thodes, vous pouvez contacter notre service client dans les trois jours suivant la commande pour un remboursement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-d748fda\">\n                        <a href=\"#collapse-ecc498569dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Puis-je obtenir une facture pour mon achat ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Actuellement, nous ne prenons pas en charge les factures \u00e9lectroniques. Les utilisateurs d&#039;entreprise peuvent contacter notre service client pour demander des factures manuellement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-d748fda\">\n                        <a href=\"#collapse-af2712069dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-af2712069dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-af2712069dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Puis-je l\u2019utiliser sur plusieurs plateformes avec une seule commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-af2712069dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Tous nos produits payants prennent en charge plusieurs plateformes, et apr\u00e8s avoir pay\u00e9 pour une plateforme, vous n&#039;avez pas besoin de payer \u00e0 nouveau pour une autre plateforme.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-d748fda\">\n                        <a href=\"#collapse-c0dfac469dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c0dfac469dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-c0dfac469dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">6. Puis-je me connecter \u00e0 plusieurs comptes en m\u00eame temps ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c0dfac469dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-5-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Le m\u00eame compte prend en charge une connexion unique sur diff\u00e9rents appareils, tels que des t\u00e9l\u00e9phones mobiles et des ordinateurs en m\u00eame temps, mais les connexions multiples avec le m\u00eame compte sur le m\u00eame type d&#039;appareil ne sont pas autoris\u00e9es.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-d748fda\">\n                        <a href=\"#collapse-59fc39469dcf80dd1a7a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-59fc39469dcf80dd1a7a\" aria-expanded=\"false\" aria-controls=\"Collapse-59fc39469dcf80dd1a7a\">\n                            \n                            <span class=\"ekit-accordion-title\">7. Est-il compatible avec les commandes de groupes d&#039;entreprises\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-59fc39469dcf80dd1a7a\" class=\"collapse\" aria-labelledby=\"primaryHeading-6-d748fda\" data-parent=\"#accordion-69dcf80dd1a7a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>En principe, un seul compte ne peut \u00eatre utilis\u00e9 que par un seul utilisateur. Si vous souhaitez acheter plusieurs comptes \u00e0 la fois, veuillez contacter notre service client.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-632892d e-con-full sticky-section e-flex e-con e-child\" data-id=\"632892d\" data-element_type=\"container\" data-e-type=\"container\" id=\"section3\">\n\t\t<div class=\"elementor-element elementor-element-1ac37f5 e-con-full e-flex e-con e-child\" data-id=\"1ac37f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64fe263 elementor-widget elementor-widget-spacer\" data-id=\"64fe263\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-949c07d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"949c07d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Service et assistance\u00a0:<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Comprendre les principes et les m\u00e9thodes de nos services et de notre support produit, comment obtenir des services produits, comment mettre \u00e0 jour automatiquement les produits et consulter les journaux de produits pour obtenir des enregistrements de mise \u00e0 jour de produits.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64f6712 e-con-full e-flex e-con e-child\" data-id=\"64f6712\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3328bd8 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3328bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69dcf80dd516a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3328bd8\">\n                        <a href=\"#collapse-bc2283069dcf80dd516a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069dcf80dd516a\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069dcf80dd516a\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Principes du support produit-service<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069dcf80dd516a\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-3328bd8\" data-parent=\"#accordion-69dcf80dd516a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous fournissons diff\u00e9rents supports de services pour les utilisateurs de la version gratuite et de la version payante. Ces services peuvent essentiellement r\u00e9sumer les probl\u00e8mes que vous rencontrez lors de l&#039;utilisation des produits Mocshow.<\/p><p><strong>Version gratuite<\/strong>: Fournir un soutien communautaire.Vous pouvez obtenir des r\u00e9ponses en consultant les questions fr\u00e9quemment pos\u00e9es dans l&#039;application Mocshow, ou vous pouvez consulter directement les instructeurs du didacticiel Mocshow pour poser des questions via la plateforme de diffusion en direct en ligne.<\/p><p><strong>Version payante\u00a0:<\/strong>Y compris la version d&#039;abonnement et la version phare, en plus de toute l&#039;assistance fournie par la version gratuite, nous prenons \u00e9galement en charge l&#039;assistance par courrier \u00e9lectronique et l&#039;assistance t\u00e9l\u00e9phonique, et fournissons une assistance sp\u00e9ciale individuelle aux clients des grands groupes d&#039;entreprises.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3328bd8\">\n                        <a href=\"#collapse-8417e7169dcf80dd516a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169dcf80dd516a\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169dcf80dd516a\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Prise en charge de la mise \u00e0 jour et de la mise \u00e0 niveau du produit<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169dcf80dd516a\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-3328bd8\" data-parent=\"#accordion-69dcf80dd516a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Tous les utilisateurs de Mocshow peuvent recevoir des mises \u00e0 jour gratuites du produit et une assistance pour la mise \u00e0 niveau.<\/p><p><strong>version de bureau<\/strong>: Vous pouvez activer les mises \u00e0 jour automatiques dans le logiciel ou obtenir les invites de la derni\u00e8re version via le menu d&#039;aide \u00ab\u00a0V\u00e9rifier la nouvelle version\u00a0\u00bb<\/p><p><img decoding=\"async\" class=\"size-medium wp-image-22632\" src=\"https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/update-300x229.jpg\" alt=\"FAQ Moxia\" width=\"300\" height=\"229\" srcset=\"https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/update-300x229.jpg 300w, https:\/\/www.cejia.com\/wp-content\/uploads\/2023\/11\/update.jpg 529w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>Version mobile\u00a0: pour la version mobile, vous pouvez activer les mises \u00e0 jour automatiques dans les param\u00e8tres ou rechercher les mises \u00e0 jour dans l&#039;App Store et les t\u00e9l\u00e9charger automatiquement.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-3328bd8\">\n                        <a href=\"#collapse-3dad4e069dcf80dd516a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069dcf80dd516a\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069dcf80dd516a\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Enregistrement de mise \u00e0 jour du produit<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069dcf80dd516a\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-3328bd8\" data-parent=\"#accordion-69dcf80dd516a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous souhaitez des d\u00e9tails sp\u00e9cifiques sur les mises \u00e0 jour du produit, vous pouvez visiter<a href=\"https:\/\/www.cejia.com\/fr\/journal-des-modifications-mocshow\/\">Journal des modifications<\/a>Obtenir des d\u00e9tails<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-3328bd8\">\n                        <a href=\"#collapse-ecc498569dcf80dd516a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569dcf80dd516a\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569dcf80dd516a\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Quelles sont les coordonn\u00e9es \u00e9lectroniques et t\u00e9l\u00e9phoniques du service et de l&#039;assistance\u00a0?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569dcf80dd516a\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-3328bd8\" data-parent=\"#accordion-69dcf80dd516a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Veuillez vous r\u00e9f\u00e9rer au contenu Contactez-nous dans le coin inf\u00e9rieur droit de la page<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0a6522 e-flex e-con-boxed e-con e-parent\" data-id=\"f0a6522\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19ed0f8 e-con-full e-flex e-con e-child\" data-id=\"19ed0f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41d2cb5 animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"41d2cb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h6 class=\"elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tPlus de FAQ\n\t\t\t\t\t<\/h6><h2 class=\"ekit-heading--title elementskit-section-title\"> <span><span>Dans l&#039;application<\/span><\/span> FAQ Moxia<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Si vous souhaitez obtenir des questions plus fr\u00e9quemment pos\u00e9es sur l&#039;utilisation du produit, vous pouvez le t\u00e9l\u00e9charger et l&#039;utiliser ou visiter<a href=\"https:\/\/baike.baidu.com\/item\/%E6%91%A9%E7%A7%80\/63715436\" target=\"_blank\" rel=\"noopener\">Encyclop\u00e9die Mocshow Baidu<\/a>!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9730179 e-flex e-con-boxed e-con e-child\" data-id=\"9730179\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9aec8e9 elementor-widget__width-auto animated-fast elementor-align-center elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"9aec8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.cejia.com\/fr\/telecharger\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tt\u00e9l\u00e9charger imm\u00e9diatement\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Vous trouverez ici quelques questions fr\u00e9quemment pos\u00e9es sur Moshow qui pr\u00e9occupent le plus les utilisateurs, y compris les questions fr\u00e9quemment pos\u00e9es lors de l&#039;utilisation, les questions fr\u00e9quemment pos\u00e9es sur les mises \u00e0 niveau de l&#039;abonnement Moshow, ainsi que notre assistance et [\u2026]<\/p>","protected":false},"author":1,"featured_media":22662,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_elementor_version":"3.17.3","footnotes":""},"class_list":["post-783","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/pages\/783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/comments?post=783"}],"version-history":[{"count":1,"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/pages\/783\/revisions"}],"predecessor-version":[{"id":29563,"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/pages\/783\/revisions\/29563"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/media\/22662"}],"wp:attachment":[{"href":"https:\/\/www.cejia.com\/fr\/wp-json\/wp\/v2\/media?parent=783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}